Uber sucks, but I finally understand why people still use it

A couple of weeks ago, I used Uber for the first time. I’ve written about Uber extensively for work, and I have an academic understanding of how the app works, but I’ve never used it for myself before. There are two reasons for that: Until recently, Uber wasn’t allowed in the city where I live. Also, I own a car, and prefer to drive. I don’t have much of a use for Uber. Despite knowing about the company’s poor reputation, I liked it, and I understand why people use it. When I touched down in Long Beach, California for TwitchCon a…

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